Current - Call Center Advisor Level 1 Claritev Employee Review

2.0
25 July 2025
Recommend
CEO approval
Business outlook

Pros

Very welcoming. Training is fun, very inclusive. Pay is okay, could be better for all job tasks.

Cons

They tell you it'll take you 90 days to get the full scope of your role and responsibilities, but fire within 30 days of being in production. You have no mentor help after the first week and a half. Most of your calls are foreigners who have a hard time speaking English. They utilize almost 20 systems for a job that could honestly take 3 maybe 4. The tools use for directions on the job are outdated and unorganized.

Explore other reviews about Claritev

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance was okay

Cons

Pay was a bit under the market

2.0
16 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall, the people are pleasant.

Cons

Claritev would be a great place to work if they had an effective Human Resources function to support its employees and business function. As a result of very poor HR leadership, this company will continue to suffer a lack of integrity. When they don't know something rather than take the time to figure out the right way to do things, they just wing it regardless of how it impacts others and this approach is actually rewarded

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