Focus is business retention instead of growth. But top management never admit - Sales Clarivate Employee Review

2.0
6 June 2023
Recommend
CEO approval
Business outlook

Pros

- Work life balance - It is unlike any typical sales job. It is similar to a project management/ government job. Most of your time are dealing with internal policies and politics - Job security is satisfactory

Cons

- Contradictory on-target-commission scheme. Not meant to be a bad scheme for average staff though. - Top management believe business coming in anyway irrespective to who the salespersons are. Individual salesperson's skill, experience and personality are negligible. - Good managers are busy in arguing ridiculous sale operation policies and commission scheme - Average managers are doing their job to cascade messaging and stay in the job forever just like many other low performance companies. - High performers quit;

Explore other reviews about Clarivate

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good work and fun teams

Cons

Nothing to be honest in

2.0
18 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and PTO. There are some great employees that genuinely care about the work they do and providing great service to the customers.

Cons

RTO is being enforced where it doesn't need to be, especially sending 1 person on a team into the office when the rest of their team is remote or overseas. What is the point when everyone they work with is not there? ELT is cutting US jobs and sending everything overseas for cheaper, under trained, and under qualified labor. Experienced, knowledgeable employees are being replaced by people that just push buttons per whatever directions they were left with and have no understanding of how any processes work. This is putting a great amount of stress on the remaining experienced employees who get shuffled around to new teams, yet are still expected to support all the new people that have no idea what they are doing. This is a no-win scenario for anyone involved, especially the customers. The frequent M&As and restructuring has left this company more and more siloed than it has ever been. Company sends out engagement surveys and then takes no action on them. Nothing changes, except kicking out the next higher up, replacing them, and hoping for miracles.

4
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