Every kind of travel job under one roof with lots of opportunity to learn and grow - Senior, Director, Business Operations Classic Vacations Employee Review

5.0
8 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Demonstrated success... Classic Vacations started as a family-owned wholesale travel company over 30 years ago, that was purchased by Expedia in 2001, and has grown to be one of the most respected and award-winning companies in the travel industry. Over the last several years the company has doubled in size, and continues on that growth trajectory. Amazing Travel rewards ... within 6 months, you're eligible for hugely discounted insider rates at some of the world's most amazing resorts, plus the Reservations team is eligible for free training trips to Europe, Caribbean, Mexico, Tahiti, and lots more. In addition, we're always giving away fully-paid trips as prizes for all employees and you receive free Expedia "travel bucks" that increase the longer you stay with Classic. Award-winning ... year after year, consortia and hotel partners like AMEX, Signature and Virtuoso select Classic as their best, most customer focused partner in the industry. Walk into the lobby, and you'll see the awards lining the walls. Growth means Opportunity ... whether you are looking to work in Reservations, Customer Service, Marketing, Finance, Operations, Sales or IT we have it all under one roof here in San Jose. Since we're growing, it means that there are always opportunities to move within or between groups. In fact, I started my career at Classic in Finance, moved to Operations and am now managing the Reservations team. Comprehensive Training and Mentoring ... in every group, there folks committed to helping new hires learn the ropes quickly, and then teach them how to be successful over the long-run. For example, in Reservations we have 3-levels of mentor-ship: (1) we pair new folks with successful veterans, (2) conduct weekly 1:1's with dedicated sales coaching team, and (3) schedule ongoing training classes conducted by hotel, and industry partners like Four Seasons, Hyatt, Hilton, Starwood, Sandals, Marriott, AM Resorts, etc.

Cons

To be successful in the Reservations, you have to truly be willing to put in the time to learn and perfect your knowledge of some of the most fun, romantic, luxurious, and well-traveled destinations around the world.

Explore other reviews about Classic Vacations

5.0
12 June 2025
Recommend
CEO approval
Business outlook

Pros

Supportive, Growth-Oriented Culture with True Work-Life Balance As a Business Development Manager at Classic Vacations, I’ve found the company to be an incredibly supportive and inspiring place to grow professionally. The culture is open, inclusive, and genuinely welcoming from leadership to operations, and there’s a strong sense of team synergy and mutual respect. Work-life balance is not just encouraged here; it’s embedded in the culture. Classic understands that thriving at work means having time and space outside of it, which makes a significant difference in morale and productivity. What truly sets Classic apart is its commitment to equity, inclusion, and internal advancement. There are multiple pathways to grow within the organization, and leadership is genuinely receptive to employee input. Management is not only accessible but actively welcomes feedback and embraces change, creating space for innovation and fresh ideas. The level of cross-departmental collaboration is one of the best I’ve experienced. It’s a company where every voice is heard and where professional development is truly a shared goal.

Cons

Some systems could be more integrated to improve workflow efficiency across departments. With growth, internal communication can occasionally lag — more consistent cross-team updates would help. Pace of change can be slow due to layered approval processes, though intentions are strong.

3.0
3 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employees are amazing individuals who work well and support each other.

Cons

CEO is a micromanager getting into day to day needs of employees causing a lot of people to leave.

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Classic Vacations Response
3mo
Thank you for sharing your feedback. We are glad to hear you experienced strong collaboration among colleagues, as teamwork is something we value at Classic Vacations. Leadership engagement and visibility can be experienced differently by individuals, and we appreciate all feedback that helps us continue improving the employee experience. We wish you continued success in your career.
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