Pros
Some of the staff there are lovely and work really hard. The office space in Cheltenham is really well laid out and well decorated
Cons
There was a serious lack of communication between management which often leads to mixed messages being delivered to the rest of the staff. Management then blamed the rest of the staff for their mess. During my time there I witnessed the MD literally scream at members of staff. Often this was due to nothing more than not being able to fill a role that was given to them by a client. However, it was a regular occurrence. The MD/CEO/Founder was difficult to deal with and was intimidating towards the staff. Staff were unable to relax in her presence. Management also find any excuse not to pay commission. This is a real bugbear of all of the staff (from my experience). Holiday's were also difficult to obtain. We had to give 4 weeks notice for all holidays but the management had 3 weeks to get back to us with authorisation. This often lead to a lot of issues and staff felt annoyed by this.