Customer Service - Anonymous employee Clearsettle Employee Review

5.0
21 June 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The business is a start-up, they are maturing, but you should go in seeing the opportunity of where the business (and new products under construction) can go and walking in the door don’t expect a 50-year-old bank. Great Amercian tech company style share plan for employee’s, excellent benefits, free breakfasts, bar, regular team lunches, rewards etc. real tech company approach (love it). The team is very diverse, and it is amazing to work in an environment with so many different cultures and backgrounds, it builds a real togetherness. Always busy, fast paced and the management listens to new ideas and are always available to have a 2-way discussion. They listen, and that is important… I feel we are on the up after a difficult year; the business got it wrong with some of their hires. I am not going to call out areas, but thankfully in early 2018, they got a new CEO, Compliance leads & business leads that know what they are doing. They have experience in payments, .com & start-up. Leadership are also very approachable which makes a massive difference to me getting my job completed; they don’t just talk they do things that have a positive impact. New Group CEO is amazing and so humble.

Cons

Redundencies earlier in the year were tough, moral took a hit on the team. I understand why they did it as we shifted to the new products developed but it was still tough. We still have hard work to do and that means long hours are times.

Explore other reviews about Clearsettle

5.0
20 Aug 2017
Recommend
CEO approval
Business outlook

Pros

I was learn very good team communication

Cons

I like all people, then very good!!

5.0
30 May 2017
Recommend
CEO approval
Business outlook

Pros

The opportunities to grow within the company if you're looking for a career and the forward and quick thinking attitude. The team including the senior management and the location of course!

Cons

Whilst we are growing so quickly, we are still a start up and there are some cons that are being worked on, for example below; Past Con, current Pro - I started a year ago and employee benefits were next to nothing, during the past year the relevant departments have worked hard to give us great benefits such as breakfast on Friday, regular team building events, Perk Box, Gym membership contribution and many more. I hope that the attitude towards this will be kept as it's very appreciated and makes it a happier place to work in. A lot of this is influenced by listening to what the staff require and want to have. All the contributions to ideas and developments are welcomed throughout the structure of the company.

5
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Clearsettle Response
8y
Thank you for detailed review, we appreciate your feedback and we'll take it into consideration with positive changes in mind.
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