Not what I expected - Staff RN Cleveland Clinic Employee Review

2.0
18 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Great benefits, decent pay considering health insurance covers so much, tuition reimbursement, some growth opportunities, emphasis on top-notch patient care, state-of-the-art treatments and technology, 12-hour shifts, and some of my coworkers are great.

Cons

There are too many politics. Too many moody and lazy employees; there needs to be more of an emphasis on finding top-notch, hard-working, compassionate employees. If the Clinic put half the effort into hiring such PCNAs, dietary employees, housekeepers, etc. as they do with higher-up positions (RNs, NPs, MDs, SWs, RTs, etc.), I wouldn't be quitting, patients would be more satisfied, and other employees wouldn't be scurrying out of the doors. Come on! This isn't science; it's common sense. I'm all for CCF being an EQUAL opportunity employer; that doesn't mean you hire a copious amount of lazy, unappreciative, apathetic employees. The Clinic needs a massive employee restructuring! I should have to see a McDonald's employee stuffing chicken nuggets in her mouth and another dancing while I am waiting to order a coffee. Not to mention, I am sick of floating at least once a week to different parts of the hospital where I have to deal with even more jerks in addition to working on a unit I'm unfamiliar with! As a RN, it is hard to rely the supportive staff. I have pharmacy techs chewing gum in my ear when I call for a medication, hanging up on me, and not sending the medications my patients need! These managers need to tighten their reins and fire any employee not contributing to the Cleveland Clinic's "world-class care"/patient-first mission. This point-system is also killing me! I called off four times over the course of an entire year and have almost reach my point max. In addition, I provided a possible revision to this system and was simply blown off.

Explore other reviews about Cleveland Clinic

5.0
20 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good, people are very nice

Cons

good, nice working place, friendly

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Cleveland Clinic Response
4mo
Thank you for your review. We’re so happy to hear that you have enjoyed your time at Cleveland Clinic. We appreciate your feedback as we are continuously working to improve the caregiver experience. Have a great day!
3.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Health insurance and maternity benefits are great, though some people have been aggravated by the addition of a deductible in 2026. There is also decent tuition reimbursement, but you need to carefully read all of the policies as the wording can be tricky and even HR doesn't understand all of their own policies.

Cons

Pay seems inconsistent and raises are a joke, getting lower and later every year. PTO is decent but keep in mind that getting paid for holidays comes from that PTO and plan accordingly. HR is a complete JOKE! They never answer, don't seem to understand any of their policies, and have no idea what they are doing. It takes weeks to get ahold of anyone, and they are the farthest from helpful I've ever experienced. Retirement matching is based on years of service, they will put the money in the account but only vest after 3 years so don't count on the amount it shows unless you know 100% for sure you will be there more than 3 years.

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Cleveland Clinic Response
6d
We appreciate your review. We want our caregivers to have the best experience possible working at Cleveland Clinic and your feedback is important in achieving that goal.
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