There are worse places - Customer Contact Officer Clever Contacts Employee Review

Decent pay for what it is.

Repetitive and dull, with very little critical thinking involved.

Free lunch at the end of the week and the other telefundraisers are friendly

Management and call coaches are toxic they belittle you and make you feel stupid if you don't understand something in the script or if you're asking for advice on a call. You get in trouble if you go to the toilet to much or for to long and if you're only a few seconds over your break you get in trouble. If you're over break, have to many call refusals, take to long to hang up on answering machines or a few other things your name will go up on the board with the reason for everyone to see. If you go home sick they are so rude about it and just gives you a look that makes you feel bad. Some of the call coaches are just nasty and rude for no reason at all some of them are ok but it's the others that ruin it. They make you feel so stupid for making a mistake. I left because it was affecting my mental health to the point it was also affecting my physical health.