Some Great People/Benefits - Toxic Culture/Leadership - Customer Service Champion ClickUp Employee Review

Work with brilliant people which is great

Leadership seems lost or either constantly changing

The people. Talented people doing their best in an unstable environment.

Over 220 employees were laid off, not because the company was collapsing or employees failed at their jobs, but because leadership made a deliberate financial decision that treated people as expendable once they had served their purpose. People who helped scale the platform, support customers, and build the company were discarded the moment it became more profitable or convenient to do so. What makes this worse is that this has happened before. Employees were reassured it would never happen again. We were told we were valued. Many of us believed it. I had just celebrated being one of the most consistently valued members of my team before suddenly finding myself among the 220+ without jobs. The messaging afterward felt carefully curated to justify the decision publicly while avoiding the reality employees experienced internally. From the inside, it did not feel strategic. It felt cold, calculated, and completely disconnected from the people affected. And make no mistake, “220 employees” is not just a number on a spreadsheet. That is 220 people with families, rent, mortgages, children, responsibilities, and lives built around the expectation that dedication and performance meant something. If you work here, understand the risk. Performance will not protect you. Loyalty will not protect you. Being told you are indispensable will not protect you.