Pros
colleagues work hard and are supportive, some direct supervisors are supportive, these are some of the only things that make working here tolerable.
Cons
CSO claims to be trauma-informed, but does not act in a trauma-informed way. Employees are belittled and invalidated, particularly during union negotiations, when employees who explained their experiences were told that that "doesn't happen". Management will say they care about employees, but absolutely will not put this into action in any way. One of the requests from the union was an annual survey to employees about the quality of their supervision, as lack of supervision is a known issue here. CSO would not do this, though really it would have cost very little, because they didn't see a problem with supervision. Nevermind that everyone in the room (who is not management and actually does require supervision, and are the ones who would know if there was a problem with it), say that there was. This happens with everything, big or small. It's a decent stepping stone, but don't plan to stay here. You will care for your clients, but your employer will not care for you. No one deserves to be treated like this, especially people who work in a field that does not pay well and who are often assigned difficult cases and large caseloads.