Talented staff hindered by ineffective leadership and culture - Anonymous employee CloudM Employee Review

1.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Talented, hardworking people at the individual-contributor and mid levels. There’s real potential in the wider team.

Cons

The senior leadership team lacks relevant industry experience and expertise. Hiring appears to favour personal networks over capability, and people who constructively challenge the direction don’t seem to last. Healthy debate isn’t welcomed. Several leadership roles seem mismatched to the people in them, including newly created positions where the person has no background in the function they’re now running. “Fail fast” gets cited as a philosophy, but in practice little genuinely new is being tried, and the underlying problems go unaddressed. Leadership says people are welcome to speak up, but in practice raising concerns changes nothing. Issues don’t get actioned, relationships sour, and the person who spoke up often ends up leaving. The planned anonymous reporting platform reads less like a genuine attempt to improve the culture and more like a way to divert criticism away from public reviews. Leadership also spends noticeably on offsites and travel for themselves, while the wider company rarely gets the chance to meet or connect.

Explore other reviews about CloudM

5.0
9 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good people - Good work culture - Pay is fairly good

Cons

- Heavy politics for the size of the org - Job security

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CloudM Response
1mo
Thank you for taking the time to share your thoughts. We are thrilled to hear that you enjoyed our company culture, felt fairly compensated, and, most importantly, got to work alongside such great people. It is also fantastic to hear that you think highly of our core tool! We hear your concerns regarding job security and workplace politics. As you noted, we have navigated some large decisions and management transitions recently. We understand how these shifts can be unsettling. We are actively working to foster a transparent and inclusive environment that aligns with our core values. We also really appreciate your specific notes on the product and our advertising efforts. While free or native tools like robocopy are always an option for certain basic tasks, our goal at CloudM is to continue building out features that provide enterprise-level value, automation, and support at scale. Thank you again for your contribution. We wish you the absolute best in your future endeavors. CloudM People Team
1.0
3 Dec 2022
Recommend
CEO approval
Business outlook

Pros

I was the first US-based deployment rep hired at CloudM. I enjoyed it and was doing well until I got put on a project that was way out of my qualifications.

Cons

1) Everyone is always on PTO. Every. Single. Week. You're constantly being shoved into other reps' projects and cutovers that you have no direct involvement with, simply because of their "unlimited PTO policy. 2) No one takes their job seriously. If you request someone to help you fix a problem, they'll complain to the manager that you didn't have the right "tone". Everyone is just there to collect a paycheck and do as little work as possible. 3) No one ever reads your emails or chats. then wonders why you are frustrated. Very passive-aggressive work environment .. Once 5 oclock UK time hits, everyone is gone. No one will stay late to help you if you are US-based. 4) They shove you onto whatever project fits their needs. Doesn't matter if you have the support, qualification, or training, they just need warm bodies in seats so they can fill their US-based contracts. You'll be humiliated and berated the whole time while having to endure daily meetings where you re-hash things that other people missed because everyone is ALWAYS on PTO. 5) The 2 guys who run the delivery department are straight up dishonest. These guys will throw you under the bus to the client in the middle of a meeting to save face for the company. 6) Pay is mediocre for the technical work you are expected to do. CloudM pays you 25$/hr and bills their clients 250$/hr for your work. Basically exploiting the saturated IT market to pay as little as possible.

10
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