Underpaid. Underappreciated. Not worth the 'benefits'. - Product Analyst CloudPay Employee Review

1.0
14 July 2018
Recommend
CEO approval
Business outlook

Pros

- Working remotely 2 days a week (only for certain departments, and always seemingly under discussion for revoking this benefit). - Pays a living wage (but still under the average for the market). - Good working support network amongst colleagues.

Cons

- Executive team are too hands-on with projects they have bare-bones understanding on. - Enthusiasm is only ever met with resistance from exec team who stifle the creative efforts of the people passionate about their work. - There is very little care given to the well-being of project management staff, who are put under unnecessary pressure. - Staff that require support or are being unfairly treated can easily fall through the cracks. - Training is minimal. CloudPay holds an 'Investor in People' award, but has long since lost sight of the principles behind that award.

Explore other reviews about CloudPay

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

- Phenomenal work life balance - Outstanding culture - Great leadership that's easy to talk to - Autonomy to do your work and try new things - Freedom to operate how you'd like - A lot of opportunities to learn and grow - Consistent development opportunities - You'll receive so much support and positive reinforcement - Opportunity to be creative, think outside of the box, and try new things

Cons

- Limited resources can make achieving goals challenging (but that's okay. They take that into account as well) - Uncertain company future that creates some turnover, but the team does a great job working through that - Salaries are a bit lower, but the work-life balance and culture more than make up for it

4.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Ability to work remotely - coming out of COVID being able to secure a position that did not require me to go into the office was a dream come true.

Cons

Prior to accepting the position, when I reviewed the company feedback from former employees on this site, the number one concern was the fear of loosing their jobs loomed over their heads daily. While the country as a whole is upside down this is still a real concern for CloudPay US employees.

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