5.0
1 Sept 2022
Current employee
Recommend
CEO approval
Business outlook
Pros
Leadership is super accessible. You actually have a hand in the direction of the company as features are developed and tested. Hours can be flexible (to an extent) and PTO is very flexible (as long as there's alternate coverage).
Cons
Not a huge fan of the concept of Unlimited PTO, but leadership has never denied a request. In the Customer Success role you are customer-facing, so you're the front line of defense for bugs or random issues people are having, and stuff does pop up. It's a startup, so priorities can change on a dime. At lot of projects seem like a hurry up and wait mentality.