Good environment, flexibility, few benefits - CS/OPS Cloudbeds Employee Review

3.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The company's environment is good, and everyone is respectful. Good life-work balance - respected by the upper management.

Cons

Lack of true benefits compared to multiple other remote companies and salaries. Diversity is a value at the entry level, while in upper management, we do not see it applied as much.

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Cloudbeds Response
7mo
Thank you for sharing your feedback and for being part of Cloudbeds for several years. We truly appreciate your commitment and contributions. We’re glad to hear that you value the respectful environment, flexibility, and focus on work-life balance. These are core pillars of our culture. We also appreciate your constructive comments regarding benefits and diversity representation at leadership levels. We continue to evaluate our global benefits offering to stay competitive in every region, and diversity, equity, and inclusion remain key priorities in our hiring and leadership development initiatives. Your perspective helps us continue improving and building a company where everyone can thrive.

Explore other reviews about Cloudbeds

5.0
11 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. A lot of variety and interesting experience in website design, customer success, project management, and problem-solving. 2. I’ve developed strong communication skills. 3. Positive team environment – everyone is willing to share knowledge and answer questions. 4. Managers welcome feedback from employees and always try to improve processes.

Cons

It’s tough when several launches happen at the same time.

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Cloudbeds Response
1w
Thank you for sharing your experience! We’re thrilled to hear that you’ve found your work at Cloudbeds both engaging and rewarding. It’s especially great to know that you’ve had opportunities to develop new skills, take on a variety of challenges, and grow through experiences spanning website design, customer success, project management, and problem-solving. We’re also proud of the collaborative culture you’ve described. Creating an environment where team members support one another, share knowledge, and continuously improve is something we deeply value. Thank you for your honest feedback regarding periods with multiple simultaneous launches. As we continue to grow, we’re always looking for ways to improve planning, prioritization, and team support while maintaining the innovation and creativity that make Cloudbeds such an exciting place to work. Thank you for being part of the Cloudbeds team!
1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

There were occasional internal promotions, which gave people a small sense of hope that staying long enough might eventually lead to advancement.

Cons

• Expectations were unreasonably high, with constant demand to be available at all hours • Work life balance was practically nonexistent due to nonstop requirements • Long, exhausting hours became the norm and pushed employees close to burnout on a regular basis • The constant workload created extreme levels of stress with no real relief or adjustment

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