It's easy when employers are treated as people - Support Coach Cloudbeds Employee Review

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- inexistent micromanaging - relax hours and no crazyness when you need off time - great people and expectations are smooth nobody expects you to excel on a daily basis.

Cons

- career path looks a bit hard but manageable

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Cloudbeds Response
3mo
Thank you so much for sharing your experience! We’re really happy to hear that you feel supported, trusted, and able to manage your time in a healthy way. Creating an environment with low micromanagement and strong people-first values is something we care deeply about. It’s also great to hear your feedback on the team and expectations. At the same time, we appreciate your note on career paths. This is an area we continue to evolve, and input like yours helps us improve how we support growth and development across the company. Thanks again for your feedback, and we’re glad to have you with us!

Explore other reviews about Cloudbeds

5.0
11 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. A lot of variety and interesting experience in website design, customer success, project management, and problem-solving. 2. I’ve developed strong communication skills. 3. Positive team environment – everyone is willing to share knowledge and answer questions. 4. Managers welcome feedback from employees and always try to improve processes.

Cons

It’s tough when several launches happen at the same time.

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Cloudbeds Response
1w
Thank you for sharing your experience! We’re thrilled to hear that you’ve found your work at Cloudbeds both engaging and rewarding. It’s especially great to know that you’ve had opportunities to develop new skills, take on a variety of challenges, and grow through experiences spanning website design, customer success, project management, and problem-solving. We’re also proud of the collaborative culture you’ve described. Creating an environment where team members support one another, share knowledge, and continuously improve is something we deeply value. Thank you for your honest feedback regarding periods with multiple simultaneous launches. As we continue to grow, we’re always looking for ways to improve planning, prioritization, and team support while maintaining the innovation and creativity that make Cloudbeds such an exciting place to work. Thank you for being part of the Cloudbeds team!
1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

There were occasional internal promotions, which gave people a small sense of hope that staying long enough might eventually lead to advancement.

Cons

• Expectations were unreasonably high, with constant demand to be available at all hours • Work life balance was practically nonexistent due to nonstop requirements • Long, exhausting hours became the norm and pushed employees close to burnout on a regular basis • The constant workload created extreme levels of stress with no real relief or adjustment

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