Toxic Environment - Think Twice Before Joining - Anonymous employee Cloudbeds Employee Review

1.0
12 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great colleagues, remote work, PTO

Cons

I strongly advise potential candidates to reconsider applying to this company. While they promote a "family" culture, the reality is far from it. Employees are often blindsided by sudden terminations, with little to no warning. Here are a few key concerns: Toxic Culture: The company presents itself as a tight-knit community, but the actions behind the scenes paint a different picture. Loyalty and hard work are rarely recognized, and job security is a constant worry. Inequitable Compensation: Salaries are inconsistent, with noticeable disparities based on gender and location. The pay is already below industry standards, and these gaps make it even more disheartening. Ineffective HR: HR is not a resource for employees. In fact, anything shared with them can and will be used against you. Trusting them with your concerns often leads to further issues down the road. Self-Serving Leadership: Management is more concerned with safeguarding their own positions than supporting their teams. Employee well-being is low on their list of priorities. Lack of Diversity: The leadership is dominated by a homogeneous group with little regard for diverse perspectives. This results in constantly shifting priorities, leaving employees frustrated and directionless. In short, this company values optics over genuine care for its employees. While they might shine on LinkedIn or in the media, the reality inside is starkly different. If you’re looking for a place that values dedication and hard work, this is not it.

avatar
Cloudbeds Response
1y
We appreciate you taking the time to share your perspective. Your feedback is valuable, and we are committed to reviewing it internally to continuously improve the team member experience. While we cannot address individual situations in a public forum, please rest assured that your concerns will be thoroughly looked into. Diversity is very important and addressed at Cloudbeds, and we do not tolerate any form of discrimination—whether based on gender, ethnicity, age, religion, sexual orientation, or any other factor. Our HR team is always available to listen and support our team members. We aim for a positive experience for everyone, and we take any concerns seriously. Some of the points you've raised differ from the feedback we’ve received from other team members. In order to assess those differences, we'll continue our internal review processes to ensure we uphold a transparent and respectful work environment. Thank you.

Explore other reviews about Cloudbeds

5.0
11 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. A lot of variety and interesting experience in website design, customer success, project management, and problem-solving. 2. I’ve developed strong communication skills. 3. Positive team environment – everyone is willing to share knowledge and answer questions. 4. Managers welcome feedback from employees and always try to improve processes.

Cons

It’s tough when several launches happen at the same time.

avatar
Cloudbeds Response
1w
Thank you for sharing your experience! We’re thrilled to hear that you’ve found your work at Cloudbeds both engaging and rewarding. It’s especially great to know that you’ve had opportunities to develop new skills, take on a variety of challenges, and grow through experiences spanning website design, customer success, project management, and problem-solving. We’re also proud of the collaborative culture you’ve described. Creating an environment where team members support one another, share knowledge, and continuously improve is something we deeply value. Thank you for your honest feedback regarding periods with multiple simultaneous launches. As we continue to grow, we’re always looking for ways to improve planning, prioritization, and team support while maintaining the innovation and creativity that make Cloudbeds such an exciting place to work. Thank you for being part of the Cloudbeds team!
1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

There were occasional internal promotions, which gave people a small sense of hope that staying long enough might eventually lead to advancement.

Cons

• Expectations were unreasonably high, with constant demand to be available at all hours • Work life balance was practically nonexistent due to nonstop requirements • Long, exhausting hours became the norm and pushed employees close to burnout on a regular basis • The constant workload created extreme levels of stress with no real relief or adjustment

avatar
Cloudbeds Response
1d
Thank you for taking the time to share your feedback. We’re sorry to hear that this was your experience. While we recognize that individual experiences can vary, creating an environment where team members can grow, collaborate, and maintain a healthy balance remains important to us. We regularly review feedback from our team members and continue to invest in our managers, processes, and programs to support our teams as the company evolves. We appreciate you sharing your perspective and wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All