Outdated Sales Processes and Strategies - Market Manager Cloudbeds Employee Review

1.0
14 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Remote work followed by some great colleagues

Cons

There is a complete lack of benefits and investment in your career and training. The organisation lacks strategic views and refuses to invest in sales, marketing, and partnerships. As such, market managers must do an SDR, account executive, and marketing and develop partnerships with digital organisations. They also refuse to invest in the new business segment, focusing on old-school tactics such as cold calling and door knocking, and they have a hyper-focus on activities. Any inbound leads and contacts go to a separate team. Due to the lack of support, pips are extremely common. I would advise against joining due to the lack of a sales culture and toxic workplace.

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Cloudbeds Response
1y
Thank you for taking the time to share your points of view. We value your feedback and are committed to addressing it internally to enhance the overall team member experience. One of our core values is Kaizen, meaning we are always looking at ways to improve. Thanks again for your feedback and reach out to our People team if you have any questions.

Explore other reviews about Cloudbeds

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Technical work on a hospitality management platform that delivers real benefits for users. Modern tech stack and good development tools. Fully remote setup with flexible hours. Decent pay and benefits (include open PTO, which I'm really happy about).

Cons

High expectations and usually tight deadlines

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Cloudbeds Response
3d
Thank you for taking the time to share your experience! We're happy to hear you're enjoying the opportunity to work on meaningful technical challenges while helping build a platform that makes a real impact for hospitality businesses around the world. It's also great to know that our remote-first culture, flexibility, engineering tools, and benefits are contributing positively to your experience. Creating an environment where talented people can do their best work while maintaining flexibility and balance is something we continuously strive for. We also appreciate your feedback regarding high expectations and tight deadlines. As a fast-growing company, balancing speed, innovation, and sustainable workloads is an ongoing focus area, and feedback like yours helps us continue improving. Thank you for being part of Cloudbeds and for helping us build what's next
2.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Open PTO is a nice benefit and gives flexibility when you need time off, as long as you manage your work properly. It helps with work-life balance and is one of the better parts of the overall package. The people you work with on the same level are generally easy to work with and supportive. Seeing teammates help each other out and collaborate makes the day-to-day work smoother and more manageable.

Cons

Open PTO is nice and honestly one of the better benefits, but it also feels like the only real perk. Outside of that, internal politics are very noticeable and can heavily affect your experience. A lot seems to depend on how upper management sees you. If you’re not in their good graces, it can show in the way you’re treated—less support, fewer chances to grow, and feedback that feels inconsistent or unclear. It doesn’t always feel like performance alone drives decisions, which can be frustrating if you’re putting in real effort. There are also moments where communication from leadership feels selective, and raising concerns doesn’t always lead to actual change. Over time, this can make people hesitant to speak up or unsure of where they stand. The company has potential and some good people, but the management dynamics and internal politics often take away from what could otherwise be a solid place to work.

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Cloudbeds Response
2mo
Thank you for taking the time to share your experience and for your many years of contribution. We’re glad to hear that you valued the flexibility and the collaboration among teammates, creating a supportive environment at the team level is something we truly care about. At the same time, we take your feedback seriously, especially around consistency, communication, and overall team member experience. As we continue to grow, ensuring clarity, fairness, and alignment across teams and leadership remains a key focus area for us. We appreciate your perspective and the time you spent with us, and we wish you all the best in your next chapter.
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