Good - Support Coach Cloudbeds Employee Review

4.0
6 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Remote, friendly environment, growth opportunities.

Cons

The benefits are slim, and there are a lot of changes and uncertainty due to recent cuts.

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Cloudbeds Response
1y
Thank you for your feedback. We're glad to hear you appreciate our remote work environment, friendly culture, and growth opportunities. We understand that changes can bring uncertainty, and we recognize the impact they have on our team. While some difficult decisions were necessary, our focus remains on building a strong and sustainable future for the company and our team members. We are continually evaluating our benefits and policies to ensure we support our team as best as possible. We appreciate your insights and remain committed to fostering a positive and stable work environment. If you have any additional feedback, please do not hesitate to reach out. Wishing you continued success!

Explore other reviews about Cloudbeds

5.0
11 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. A lot of variety and interesting experience in website design, customer success, project management, and problem-solving. 2. I’ve developed strong communication skills. 3. Positive team environment – everyone is willing to share knowledge and answer questions. 4. Managers welcome feedback from employees and always try to improve processes.

Cons

It’s tough when several launches happen at the same time.

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Cloudbeds Response
1w
Thank you for sharing your experience! We’re thrilled to hear that you’ve found your work at Cloudbeds both engaging and rewarding. It’s especially great to know that you’ve had opportunities to develop new skills, take on a variety of challenges, and grow through experiences spanning website design, customer success, project management, and problem-solving. We’re also proud of the collaborative culture you’ve described. Creating an environment where team members support one another, share knowledge, and continuously improve is something we deeply value. Thank you for your honest feedback regarding periods with multiple simultaneous launches. As we continue to grow, we’re always looking for ways to improve planning, prioritization, and team support while maintaining the innovation and creativity that make Cloudbeds such an exciting place to work. Thank you for being part of the Cloudbeds team!
1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

There were occasional internal promotions, which gave people a small sense of hope that staying long enough might eventually lead to advancement.

Cons

• Expectations were unreasonably high, with constant demand to be available at all hours • Work life balance was practically nonexistent due to nonstop requirements • Long, exhausting hours became the norm and pushed employees close to burnout on a regular basis • The constant workload created extreme levels of stress with no real relief or adjustment

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