Sales Department Needs Work - Mid Market Account Executive Cloudflare Employee Review

3.0
8 Jan 2024
Recommend
CEO approval
Business outlook

Pros

- good work-life balance, 100% remote as an AE (BDRs need to go into office in austin or san fran) - hot industry, cyber security is more important than ever and will continue to be

Cons

- sales department does not operate like a sales department. No in-person events, only virtual SKO. Very competitive amongst your teammates in terms of accounts (very bad for morale). - the pricing structure is insanely horrible. Most deals are lost due to self-serve plans. Cloudflare offers too much for free/very cheap. - the only successful reps (hitting at least 80% of quota) are the tenured ones who have been here 3+ years. - upper management doesn't listen to reps when we give feedback regarding our organization and our pricing structure. Marc Boroditsky the new CRO tells salespeople to "get over it" and "learn how to sell better" and "our pricing structure will not change". It's extremely discouraging

Explore other reviews about Cloudflare

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good culture and strong talent

Cons

Expectation to manage up and extremely fast paced environment

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

- Strong platform - Mostly friendly and smart people - Good salary, but substandard benefits

Cons

- Strong culture of favoritism: if you’re not an OG or coming in from Palo Alto, you’ll face an uphill battle in sales. - Sales culture is terribly toxic, political, and cliquey, especially with the Palo Alto Networks invasion. - Ridiculous internal processes and poorly designed tools (still use more spreadsheets than tools, quotes can take weeks and I’m not kidding) - Zero sales tools (No Outreach, Gong, good luck even getting Zoom Info) - Substandard BDR team with 12:1 ratios of BDR to AE. Got zero set meetings in over 1 year with our team’s BDR.

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