Not a long term choice - Account Manager CoStar Group Employee Review

1.0
3 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Used to be snacks, some of the people, my manager before he got laid off. Good for a resume

Cons

Where to start. 100 calls a day minimum, insane KPI expectations, blamed if you cannot meet any of them. Bad PTO, barely any WFH. Good luck if the weather is bad and they don’t have a WFH day, because you have to use your own personal time for it. You are punished and take the hit for cancels or card failures, and metrics will changed at the last minute to give you the smallest commission possible. They try to bribe agents with gift cards if they’ll do a demo with you. The product is mediocre at best.

Explore other reviews about CoStar Group

5.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great experience in a high-level, fast-paced data company. You have to put in the work to learn the job immediately. Prove your skills and learn by doing. Fun companywide events and great campus.

Cons

Some positions require extra work to meet weekly goals.

1
1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
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