Toxic Culture- Company Has Taken a Sharp Decline Over the Past Year - Research Associate CoStar Group Employee Review

2.0
7 July 2016
Recommend
CEO approval
Business outlook

Pros

It's a big company and has had a lot of success but there really isn't any competitor who has the size and profitability that CoStar does. However, I wouldn't really say the quality of CoStar's product is "good"by any means. The tenant info is EXTREMELY outdated, Showcase is a waste of money, and the Comps product has severe errors. I would only recommend this company to someone who is strongly interested in real estate and needs to get a start in the industry somewhere.

Cons

Management is horrible and incompetent. You will be micromanaged to the utmost degree, I worked at CoStar for several years and I witnessed managers hovering over employees shoulders as they did their work, require employees to turn in their cell phones in which employees could get them back at lunch and at the end of they day (As you can see, they think you're still in middle school), managers are very immature and gossip about employees and sometimes even start rumors about employees that are complete lies. Your manager is a glorified babysitter, they hate to offer help or guidance on projects and tasks, they sit at their desks and yell at you if you're caught on your phone or on any other website other than Enterprise (company software platform). Any time you need help or advice, you need to figure it out yourself. Office politics are at an all-time high, the hard workers don't get raises or promotions, the people who suck up to their managers the most do. I withnessed a guy with three kids get laid off once (and was a phenomenal researcher) but people who are BFF's with their managers and suck at the job get to stay. Management serves no purpose other than being puppets of the CEO and senior management. The company over the past year has set unattainable and unrealistic standards of their researchers, and those get more and more unreachable each quarter. They simply do not care about their employees- there used to be career paths and employee events to boost morale (company night at a Nats game, ice cream socials etc) and none of that exists anymore. You can find a much better job somewhere else, unless you want to work at CoStar and have the only good part of the day is when you leave at 5:00.

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5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Here's the deal with working here if you're starting as an Associate Research Consultant. You will do 5 weeks of training 2 weeks in the classroom in which you will undergo two tests that you must pass to continue being employed. Then you will go to the "nest" for three weeks in which you're performance also determines if you will stay. Then you will go to your team where your performance also determines whether or not you'll stay. Everybody knows this is a metric based company and the truth is you can promote quickly if you're numbers are very good. The problem is that a combination of your market/team/managers/portfolio given once you reach the nest all determine how good your score can be. Also a lot of the metrics are pure luck. One of the metrics "CUF" basically means in your portfolio of brokers how many can you talk to on the phone for at least 90 seconds per month and this metric is worth 20% of your score which is odd considering it's luck if these old stuck up brokers pick up the phone or not. If you're smart you will find ways to "game" the system/metrics and rig your score to be higher. A lot of the tactics are hard to learn at first but with time if you're smart you can sneakily rig your score to be higher by frauding the system in certain ways. I was able to learn certain tactics even years ago in the nest that still work although some methods are only applicable depending on the market you are assigned to. If you're smart and sneaky and diligent you can find ways to cheat and make your life easier which I encourage everybody to do. This company is worthless and they do not stand by there employees at all. Only work here for money and benefits.

Cons

The pay and benefits is the only reason people stay at this job. Otherwise it is hell. Constantly being micromanaged and encouraged to do more regarding metrics that continue to become even less obtainable unless you cheat the system in some way which again I encourage although it is difficult and I think most people are not competent/diligent enough to do this consistently without eventually getting caught. The company now doesn't even want to build/accommodate enough parking spaces for employees. Overall it just gets worse and worse.

1
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