If you have other options, do not do it. The Comcast of CRE information - Research Associate CoStar Group Employee Review

1.0
18 July 2017
Recommend
CEO approval
Business outlook

Pros

Benefits, competitive pay, free snacks/coffee/tea etc

Cons

LIsten to the other reviews on Glassdoor. They speak the truth. Upper management doesn't care about your morale nor do they care about your career progression. As soon as a research begins their job and they realize what menial work they will be doing, they start searching for another job. This is a call center. You will do nothing but call. No critical thinking involved. No real ownership of project. No real discernible skills to brag about, honestly anyways, on your resume. This job is a huge waste of time if you can get another job in CRE and want to stay in CRE. We make clients consistently upset with needless and incessant branding and calling. Upper mgmt grades us based off metrics that are draconian at best and that have no real footing in reality. They treat researchers in the different departments Tenant, Portfolio, and Multi-family quite differently. Tenant gets paid more even though they do the same essential calling tasks. IT is a new department but they didn't do that for the multi-family department. Atlanta doesn't even get monetary incentives and hardly has any morale boosting events. It is almost like they have been relatively forgotten. Management is terrible and untrustworthy, probably because they are feeling the same pain as researchers are. Upper mgmt of research falls in line behind whatever Andy says - even if it doesn't make any sense on the ground (branding and such), It is a terrible, terrible job. If you graduated college, you deserve better than a menial call-center job where your worth is based off dumb metrics. You might get promoted three times, but you will still be calling, calling, calling. IF you want to wake up depressed and regretting a career decision, then choose CoStar Group. But honestly, please don't. DOn't make the same mistake.

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CoStar Group Response
8y
Thanks for leaving a review with us. We really value the work that you’re doing. Our metrics focus on the information that provides the most value for clients and much of the information that drives that value cannot be acquired in any other way than calling.

Explore other reviews about CoStar Group

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
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