Cons: Very long hours, working weekends to catch up to ridiculous targets, constantly changing targets.
When they first came into the UK market and established the Glasgow Research Centre they were literally throwing money at the staff. You could easily earn £2500 per qtr bonus. People turned a blind eye to the ridiculous hours, having to come in and work extra hours at the weekend and the targets.As time progressed however the bonuses started to dry up and become harder to obtain as the targets increased and changed almost at will.
Andy Florence would fly in and everything would change in an afternoon with all the boot licking managers and European directors too scared to question him. The "grunts" took the brunt of the increasingly more frequent changes to targets and morale took hit after hit after hit until the the staff in Glasgow were pretty much traumatised by it. They do not care one bit about their staff and only about the almighty dollar and the level of sick leave reflected that as more and more staff fell by the wayside, physically and emotionally drained by this ego driven vanity project.
The job itself was classed as "research"....it is a call centre where you are targeted on number of calls you make and only over a certain length. You call and harass property professionals to get information and have the cheek to sell them back their own information. That is the business model. No joke. The property agents for the most part absolutely hate the company and if they only pooled their own resources could actually function without CoStar at all.
I would warn anyone thinking of joining this company to simply look into the reviews the staff in the UK have posted and look beyond the obviously fake reviews posted to counteract the absolutely appalling score the company has on multiple job review sites
