Challenging work environment. - Account Executive CoStar Group Employee Review

1.0
18 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Great benefits, great people (though they come and go at a dizzying rate!). Company provides you with an amazing amount of tools, e.g., computer, iPads, projector, screen, cell phone. Fully stocked kitchens with fresh fruit, yogurt, veggies, granola bars, etc.

Cons

Where to begin? Monthly sales quotas, with no pro-ration for time off makes it difficult to ever take a breath. Sales comp plan is about as complicated as they get, and you have to constantly check the sales log to make sure that you are being credited with what you should be credited. Also, they don't tell you that "reversals" - companies that don't choose to renew their subscriptions will count against your sales quota, impacting your pay. Doesn't matter if it is an account that was added to your book of business that you never were paid on, if it reverses it counts against you. Also, what you do sell won't generate a full commission unless all licensed users are using the product every month. And you will be tasked with training those new users - taking time away from your sales activity. Metrics! You are rated on everything. Doesn't matter what your sales numbers are, even if you are making your sales quotas if there is some other metric you aren't on top of you will hear about it. They are laser focused on number of calls and number of appointments, but other than actually making your sales number there is no "metric" for follow-up, hence thoughtful lead/relationship cultivation takes a back seat to the constant frenzy of monthly metrics-driven activity.The CRM system is a joke. The amount of time spent trying to weed through the duplicates to put in your activity is ridiculous. The fact that there is no administrative support to free up a salespersons' time to focus on the high-level tasks is counter-productive. With all the administrative tasks, constantly changing directives/imperatives, changing books-of-business, changing comp plan (once a year), and management's incessant obsession with metrics, this is not a job for the light hearted, or anyone that actually cares about commercial real estate. Although the company tracks and sells commercial real estate data, it is not a commercial real estate company, and unlike the commercial real estate arena, there is no value put on relationships. If it can't be measured, they don't care. This is a culture of paranoia and fear. Everyone fears for their job, and the turnover rate is quite high. Within one year, there was only one other person that had entered with me in my training class still employed. Everyone else was either fired (didn't make their numbers) or left on their own due to the craziness of the culture/expectations. If you only care about money and can put up with your every move being tracked, your phone calls listened in on, your equilibrium constantly being challenged by shifting expectations, and the structure of a comp plan that pits your interests against your clients, then go for it! Otherwise, hopefully there is another opportunity that you can pursue.

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5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great earning potential and facility

Cons

Job is not remote and does not allow wfh

2.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

I worked for Homes.com - Great first job out of college to learn a lot about sales and can make good money in the first 3 months - FIND PEOPLE THAT HAVE DONE THIS JOB AND HAVE LEFT AND FIGURE OUT WHY CUZ THEY'LL TELL YOU

Cons

I worked for Homes.com - You're doing 3 jobs in one and the pay does not reflect that - it is churn and burn. The average tenure here is 7 months - Management doesn't know what's going on 3/4 of the time. It is all up to the CEO and he's on his private jet more than 3/4 of the time

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