call centre- fake reviews being submitted here! - Research Associate CoStar Group Employee Review

1.0
10 Dec 2013
Recommend
CEO approval
Business outlook

Pros

The people- never met a better group of oppressed over educated people working in a more menial job. The pub next door is pretty good after the end of another soul destroying week.

Cons

Where to start! bullying, senior management never listen to anything anyone has to say, any constructive criticism is taken on board and then you are victimized for speaking up. The only thing that keeps people there is the money - you get paid ok for doing basically nothing but rip off external websites and sit on the phone to answering machines. People are labelled, pigeonholed and bullied until they have no fight left. Simon is faceless and delegates everything to his next in command. The managers are call centre managers, who are generally nice enough but totally inequipped to deal with people, teams and have no experience in commercial property or surveying. You get patronised on a daily basis and no sympathy is given for anything. None of the management team have any respect for anyone below them. I had a different idea of what the job was from the title so I urge anyone with a focus on their prospect and making something of themselves to run a mile. you'll end up setting yourself back years. They have also obviously got some employees to review on here too which I find completely hilarious- nobody in the office was ever happy. The air con is the most fake thing to put as a con and people who wrote those reviews should be ashamed of themselves!

Explore other reviews about CoStar Group

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great earning potential and facility

Cons

Job is not remote and does not allow wfh

2.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

I worked for Homes.com - Great first job out of college to learn a lot about sales and can make good money in the first 3 months - FIND PEOPLE THAT HAVE DONE THIS JOB AND HAVE LEFT AND FIGURE OUT WHY CUZ THEY'LL TELL YOU

Cons

I worked for Homes.com - You're doing 3 jobs in one and the pay does not reflect that - it is churn and burn. The average tenure here is 7 months - Management doesn't know what's going on 3/4 of the time. It is all up to the CEO and he's on his private jet more than 3/4 of the time

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