Busy work, a lot of micromanagement - Research Associate CoStar Group Employee Review

2.0
24 Apr 2014
Recommend
CEO approval
Business outlook

Pros

-Coffee/healthy snacks -Location -Great and intelligent co-workers

Cons

-Telemarketing type work although not properly defined on the actual job description or interview -It is truly not "research' or analytics. You never have the opportunity to really dive down on the true market data and study any CRE trends, this is due to the 2min call matrix that you have to meet daily. So you constantly find yourself, dialing or leaving voice-mail and not doing any meaningful work. No meaningful research, just data input. You get a broker on the phone, ask the scripted questions, if you forget to ask something you get a bad quality assurance score. And you dial again, and do the same thing again. Over and Over and Over. -Busy work, and no acknowledgment in return -Late or not paid out bonuses despite the immense work that you put in during a certain quarter -It is a cut-throat environment, you can sense the tension on the research floor daily -Every Spring, there is a massive lay off, known as "Spring cleaning" by Costar terms. It is pathetic, the terms in which they fire an employee -Very high turn-over rate, more spend on recruiting then ensuring your current employees are satisfied -You're the front face of Costar, consistently branding however sales gets the actual credit/pay if a client subscribes -Environment can get quite unprofessional. While, I enjoyed company HH, drinking with your boss and then showing up the next day hungover is not your ideal professional environment. A lot of managers drink with their employees. Granted, the managers are immature and most of them are previous researchers in their early-mid 20s. -Hard to interrupt brokers from their daily tasks to call and update on the phone every month for a property that is still on market and nothing has changed with the listing especially if that broker has 30+ listings -Micromanagement to the core -No respect for researchers. Ex. A broker was very rude, and used profanity with me over a call to which then I had to respond by disconnecting the conversation. Once discussed with the manager, she criticized me on having ended the conversation, despite the fact that I had asked the broker politely to please not use profanity -If you miss a day because you are sick or you want to take a personal day, everyone thinks you were interviewing with another company

Explore other reviews about CoStar Group

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great earning potential and facility

Cons

Job is not remote and does not allow wfh

2.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

I worked for Homes.com - Great first job out of college to learn a lot about sales and can make good money in the first 3 months - FIND PEOPLE THAT HAVE DONE THIS JOB AND HAVE LEFT AND FIGURE OUT WHY CUZ THEY'LL TELL YOU

Cons

I worked for Homes.com - You're doing 3 jobs in one and the pay does not reflect that - it is churn and burn. The average tenure here is 7 months - Management doesn't know what's going on 3/4 of the time. It is all up to the CEO and he's on his private jet more than 3/4 of the time

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