Avoid at all Costs - Sales Associate CoStar Group Employee Review

2.0
4 Feb 2021
Recommend
CEO approval
Business outlook

Pros

The most powerful data tool on the market. Also, if you're a fan of having meetings for the sake of meetings, this is your place to be.

Cons

-CEO's idea of motivation is to hold a 3.5 hour meeting and play sales rep's recorded calls and proceed to shred them in front of the entire sales organization. -The worst micromanaging environment I have ever experienced by a long shot. -Admin work (contracts, trainings etc) is expected to be done outside of the "normal" working hours. -Must hit daily activity metrics, regardless of sales made or deals in progress. - If daily activity metrics are not hit, expect an email blast to the sales region with your name highlighted, indicating that you didn't meet expectations for the day, regardless of your performance the day before. AKA you can make 100 calls one day, and then be publicly shamed for not hitting it the next day. - Reps are constantly thrown under the bus from management. The 3.5 hour call blasting the "bad" sales calls, the reps were taking the strategy we were trained to do by leadership and the sales trainers. This somehow resulted in the reps being blamed, not leaders. I could continue on for the next several pages.

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CoStar Group Response
5y
We appreciate the time taken to leave us a review on your experience at CoStar Group. While we’re happy to see you note the power of our products and our position as the leading provider of commercial real estate information, analytics and online marketplaces, we’re disappointed to read the rest of your review. What you describe does not reflect our goal for employees to be positively engaged with and enthusiastic about their role and the overall company. The purpose of the Monday sales meetings is to convey important information to the sales organization and to set expectations and goals for the week, while also celebrating achievements and sales successes. These meetings sometimes also provide critical training or coaching for the benefit of the entire sales organization, which can include reviewing sales techniques used on calls and highlighting the pros and cons of certain strategies. Our CEO is uniquely positioned to offer sales strategy and coaching, having founded the company and cultivated a number of relationships on which the foundation of our company is built. What this review failed to mention was the overwhelming success and enthusiasm felt by other sales associates after implementing the new strategies outlined in the aforementioned Monday meeting. We encourage you to have a conversation with your manager about metrics and identifying ways to make those metrics more achievable for yourself. If there is more you would like to share about your experience at CoStar Group, please reach out to HRdepartment@costar.com.

Explore other reviews about CoStar Group

5.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall a good company, salary and benefits

Cons

Depends on the department, there are people who loves others don’t.

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Here's the deal with working here if you're starting as an Associate Research Consultant. You will do 5 weeks of training 2 weeks in the classroom in which you will undergo two tests that you must pass to continue being employed. Then you will go to the "nest" for three weeks in which you're performance also determines if you will stay. Then you will go to your team where your performance also determines whether or not you'll stay. Everybody knows this is a metric based company and the truth is you can promote quickly if you're numbers are very good. The problem is that a combination of your market/team/managers/portfolio given once you reach the nest all determine how good your score can be. Also a lot of the metrics are pure luck. One of the metrics "CUF" basically means in your portfolio of brokers how many can you talk to on the phone for at least 90 seconds per month and this metric is worth 20% of your score which is odd considering it's luck if these old stuck up brokers pick up the phone or not. If you're smart you will find ways to "game" the system/metrics and rig your score to be higher. A lot of the tactics are hard to learn at first but with time if you're smart you can sneakily rig your score to be higher by frauding the system in certain ways. I was able to learn certain tactics even years ago in the nest that still work although some methods are only applicable depending on the market you are assigned to. If you're smart and sneaky and diligent you can find ways to cheat and make your life easier which I encourage everybody to do. This company is worthless and they do not stand by there employees at all. Only work here for money and benefits.

Cons

The pay and benefits is the only reason people stay at this job. Otherwise it is hell. Constantly being micromanaged and encouraged to do more regarding metrics that continue to become even less obtainable unless you cheat the system in some way which again I encourage although it is difficult and I think most people are not competent/diligent enough to do this consistently without eventually getting caught. The company now doesn't even want to build/accommodate enough parking spaces for employees. Overall it just gets worse and worse.

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