Don’t get stuck here - Researcher CoStar Group Employee Review

1.0
4 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Nice offices, free food, coffee, and tea, good benefits, good starting salary out of college

Cons

Zero flexibility working remotely. It is understood CoStar does not want to allow hybrid or remote work full time in any matter post- covid and after the forced vaccinations in order to come into the office to keep your job in May 2021, however the fact that we successfully worked from home and that this point forward there is still zero flexibility is just selfish. Sometimes you are sick enough that you shouldn’t be coming in to the office infecting people, but well enough you could get your work done at home. We Dont want to waste sick time or vacation on days where work can be done we just can’t pull it together to be in office socializing and looking well. Sometimes things come up in life (we have lives— please imagine things you do during the day between 8-6pm that require you to not be at your desk) where this flexibility of working from home would be extremely helpful and if that capability was just allowed in certain instances without being shamed about it—- you would have kept a lot more people. This is absurd especially for high performers. If you are concerned people won’t work successfully from home, then fire those people. But don’t treat good hard working people like they can’t be trusted as if we are in highschool, This job pays well initially but raises are bare minimum 3% every year and there are noooo bonuses unless you are a manager. After 2-3 years here, you just feel like a robot who is not working a “real job” compared to all your friends who have jobs where they are treated as adults and not overly micromanaged. The antics here are comical and make you feel like you work for unethical and even evil/bad people. You are one of hundreds who are replaceable since they are always hiring and hounding down universities. Something about the culture here is very toxic. This is not a normal work environment and it is all tricked down from the sadistic and out of touch ceo. Meetings where he speaks are very cringe and expose how sadistic he truly is…. He celebrates competitors failures in a dark way and his comments hit hard when you are already questioning why you work here. He literally said “you can’t get pregnant if you are dead” in response to concerns from women who are hesitant to get the vaccine in April because of fertility concerns. Employees are asked to complete “engagement surveys” once a year. This is the only time we are able to express any feedback or concerns in a “safe” environment since speaking to HR will not get you a response for 2 weeks and when you do finally hear back their hands are tied and you are definitely added to a list of sorts. This survey asks for honest feedback and even specifically asks for feedback on upper/executive management. Do not be fooled. The executives use this to withhold bonuses to management and as an inaccurate reflection of how your manager “sells” costar to you. They use these surveys to judge good managers based on questions that do not reflect their management. There are questions that ask about your management, but those are not the results that are AWFUL and embarassing for a company of this size and value. The results every year are worse and worse and the executives never take any blame and soley blame management for not brainwashing us well enough to write good things about the ceo. TAKE YOUR OWN FEEDBACK. We are clear we like our managers, it is the upper management and c level executives that need to make changes. You can ignore all you want but it is only causing massive resentment and people to quit. You don’t want to work for a company who CONSTANTLY writes fake reviews on Glassdoor to counteract the endless negative ones but never takes any blame or feedback. Let alone acknowledgement. They have multiple times over the years asked employees themselves to write “good” reviews. It is clear from the bad reviews that we are all on the same page when it comes to complaints, but they gaslight the audience and reviewers with their responses. There is no acknowledgment of the concerns on here, however the ceo is VERY insecure about how he is honestly portrayed- hence the fake reviews and sassy responses from HR. This company’s current business model when it comes to the research department is not efficient for keeping people here long term. The demographic is young adults under 30 mostly who are looking desperately for their next out but scared to leave the decent pay. It is rare to stay longer than 5 years. To be honest I love the industry and I love the people that work here and I could see myself staying for years and years, had the ceo decided he would start TRUSTING his employees and allowing us to live more flexible lives instead of having to be at a desk for 8 hours a day- clocked in and out for every second. What makes it extra miserable is that everything is metrics based, yet they are extremely stingy when it comes to “coding time” that was wasted on extra projects, meetings, or anything that takes us away from our daily metrics. There is no motivation to do extra good work when there is no MONETARY INCENTIVE. Research is the biggest department and we all for the most get paid between 60-70k and thats anyone who has been here from 1-4 years. After a while you will recognize your worth and be willing to leave for a job that might even potentially pay less, but where you won’t feel replaceable and where their is way more room to grow.

Explore other reviews about CoStar Group

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Here's the deal with working here if you're starting as an Associate Research Consultant. You will do 5 weeks of training 2 weeks in the classroom in which you will undergo two tests that you must pass to continue being employed. Then you will go to the "nest" for three weeks in which you're performance also determines if you will stay. Then you will go to your team where your performance also determines whether or not you'll stay. Everybody knows this is a metric based company and the truth is you can promote quickly if you're numbers are very good. The problem is that a combination of your market/team/managers/portfolio given once you reach the nest all determine how good your score can be. Also a lot of the metrics are pure luck. One of the metrics "CUF" basically means in your portfolio of brokers how many can you talk to on the phone for at least 90 seconds per month and this metric is worth 20% of your score which is odd considering it's luck if these old stuck up brokers pick up the phone or not. If you're smart you will find ways to "game" the system/metrics and rig your score to be higher. A lot of the tactics are hard to learn at first but with time if you're smart you can sneakily rig your score to be higher by frauding the system in certain ways. I was able to learn certain tactics even years ago in the nest that still work although some methods are only applicable depending on the market you are assigned to. If you're smart and sneaky and diligent you can find ways to cheat and make your life easier which I encourage everybody to do. This company is worthless and they do not stand by there employees at all. Only work here for money and benefits.

Cons

The pay and benefits is the only reason people stay at this job. Otherwise it is hell. Constantly being micromanaged and encouraged to do more regarding metrics that continue to become even less obtainable unless you cheat the system in some way which again I encourage although it is difficult and I think most people are not competent/diligent enough to do this consistently without eventually getting caught. The company now doesn't even want to build/accommodate enough parking spaces for employees. Overall it just gets worse and worse.

2
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