Glorified call center - Research Analyst CoStar Group Employee Review

I worked there for seven years and even though I learned some things ( mostly on my own) we are pretty much nothing more than a glorified call center. From the CEO all the way down to the executives and managers it’s a completely toxic culture. Our clients don’t like us because we are forced to call them to get info we can literally get just by emailing them. At one point whenever you would be close to meeting your metrics they would have a qc team target you to reduce your overall score so you wouldn’t get a bonus. The toxicity at this company is not worth the paycheck they give you.