The place that sucks happiness out of you - Research Associate CoStar Group Employee Review

If CoStar Group only focused on its Glassdoor and Yelp ratings we would be a failure of a company. Instead, we work hard to provide superior products and service to our clients, which is why we are the industry standard for commercial real estate information. We receive positive feedback directly to managers, directors and sales representatives about the quality of work our researchers provide, and the work our researchers are willing to put in to make sure a broker is able to do his or her job better. Most of our researchers are able to establish a trusting relationship between themselves and their clients, and the results reflect their success. The heavily metrics-based measurement practice is an outdated version of how we measure success in Research. For some time now we have focused on the quality and accuracy of information and the relationship the researcher is able to establish with their clients. We know this does not always mean on the phone, which is why we are now able to track email communication as well. At the end of the day, you have to communicate with your clients to be able to make sure their information is correct. Sometimes they’re cranky, but that’s the nature of the business. We understand that not every manager-researcher relationship is going to be ideal, and we are continuously working with our managers to ensure that they are developing their skills to build better relationships through regularly offered training opportunities. We care deeply about our employees, which is why we are constantly working to offer new and increased benefits, provide new development opportunities and provide incentives for going above and beyond the great work we know our employees are doing.