2.0
22 Aug 2022
Current employee, more than 3 years
Richmond, VA
Recommend
CEO approval
Business outlook
Pros
The pay is better than any call center around, and higher than average for the region.
Cons
If you apply to work in research, know that you are working in a call center. A heavily monitored call center at that. Your value to the company is determined by your ability to meet contrived performance metrics, and not by the quality of your work. Plan to work here long enough to save up money and move on to the next job.