National Account Executive - Anonymous employee Coastal Pay Employee Review

there’s no shortage of tools and resources to help close deals. CoastalPay is constantly adding value-added products and positioning itself as a strong, competitive option for merchants. Executives and internal representatives are accessible and willing to help, and overall support is knowledgeable and genuinely friendly.

While the support team is helpful and easy to work with, response times on applications already in the pipeline can occasionally be slower than ideal. That said, it’s clear this is something they’re aware of and actively working to improve.

Could not ask for a better payment processing partner! Tech forward, nimble & creative solution finders, refreshing proximity to leadership. Tons of support to the AEs during account vetting and onboarding which means our merchants receive a ton of support, too - even long after onboarding.

No complaints. Happy and energized.