Pros & Cons - Senior Service Coordinator Codar Employee Review

Good salary and on time payment

- No clear policy guidelines on HR, operation n staff reimbursement. depends on the interpretation of other staff. - Workscope changes as and when management wants it to change and usually to not what you are hired or trained for. you will be deemed a poor performer if unable to carry out new workscope. - No quality system or documented procedures. makes them up as required. - Does not embrace technology for efficiency. a lot of manual processes with no clear guidelines causing a lot of responsibility pushing and misunderstandings. - Management does not accept feedback from staff and customers and believes they are right in terms of pricing n quality issues. - Company direction solely determined by management and is not customer oriented or geared towards company growth and staff well being or security. - Ancient and inefficient DOS accounting system that needs a lot of manual and duplicated work, causing wrong and slow results which will be blamed on staff as poor performance. - Disorganized admin processes. eg. pay slips always delayed, once even for more than 2 months late.

My overall experience with Codar are somewhat thankful. Salary always paid on time. Compared to others department, good colleagues & HOD in Sales Dept, they are friendly and lesser "office politic". I gained a British Council Business Writing cert and was paid by the company, which I appreciated it.

A lot of manual work, system are ancient. They likes to keep a lot of hardcopy. Account dept are supercilious, even they did mistakes also blaming others dept. People tend to use the boss name to give pressure to others. Company will not help a Msian to apply SP and EP even they are qualified.