Great benefits and flexibility, but limited experience - CX Agent II Coinbase Employee Review

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Healthcare, And education reimbursements, PTO's, Flexibe schedule offers each quarters

Cons

Worked only 2 years, so have no issues

Explore other reviews about Coinbase

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture! Super welcoming environment and the internship program is extremely organized. My manager and team we always willing to help, and areas to grow and learn were really emphasized instead of expecting me to know everything straight away.

Cons

In the previous NY office, they capped interns at coming into the office to 1-2 times per week, which limited the social opportunities for interns to get to know each other better.

4.0
6 Aug 2021
Recommend
CEO approval
Business outlook

Pros

- Very interesting technical challenges - A LOT of autonomy (could be a con) - Amazing perks (WFH stipend, random gifts all the time) - Very smart colleagues - Great communication all around the company - Exciting - Brilliant CEO and engineering execs - A lot of useful education and automation regarding processes

Cons

- There is a lot of autonomy so if you're the kind of person who needs the work to be handed to you, you'll have to adjust - Since crypto is a very fast paced field, you will often have multiple projects on the go at the same time so work-life balance is usually relatively bad, although the company does offer re-charge days (and weeks) so that we can all take time off. - This is the biggest con: you get assessed if you're "on-track" or "off-track" every quarter, if you're "off-track", you have 60 days to fix it. Quite an aggressive stance, similar to Amazon's PIP program which is notoriously toxic.

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