Stressful with High Expectations - Account Manager Colgate-Palmolive Employee Review

2.0
28 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Yes, sales is inherently stressful no matter what company you work for. However, I found EltaMD/PCA Skin to be especially so, since you are selling two entirely different brands. It is literally like doing twice the work, since EltaMD is only for doctors, and PCA Skin is mostly for Aestheticians. You need two different sets of skill sets. Of course, they don't even really acknowledge that is is far more challenging to sell two brands. This is the main reason I say it is stressful, because you are juggling two entirely different brands, and you are expected to excel at both. I made all of my goals for the companies, which was incredibly difficult. I can't imagine doing that month after month. It's just too much for what they pay. You are doing twice the work, and they don't pay any more of a base salary than the competetors (they say "you can make $100k in commission--that is why we pay a lower base"--which is total BS. Why work here for $79K base, when you are doing twice the work as Alastin or SkinBetter? It took me six months just to get organized, learn the two companies and 100+ products. It is good if you are starting out; however it is too complicated for a beginner. Positive things: It's great on the resume to be able to say you worked for Colgate Palmolive--since they are one of the top companies in the industry. People are impressed by that! c

Cons

*High Expectations *Very Stressful *There is a LOT to learn, since it is two different brands *CRM they use is awful *Learning their systems takes months, yet you are expected to meet goals from day one

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5.0
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Pros

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Cons

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1.0
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Pros

Good fringe benefits. Above average insurance.

Cons

Very toxic work environment. Company promotes work life balance however meetings are scheduled during lunch and at 5:00pm. People are made to stand in daily plant meetings, no chairs in the rooms. Particularly hard on shop floor staff who work 12hr shifts. I NEVER had time to take a lunch hour the entire time I worked there. Phone calls at home daily/nightly(middle of the night) and almost every day every weekend as OTLs are poorly trained. Company promotes inclusion however Americans are bullied particularly by hispanics within the company. Company touts multiculturalism but does no training on dealing with other cultures. Entire plant Planning staff turned over in less than 2 years. Very stressful work environment cause by high-school like drama by LT. Managers are routinely put in PEP for issues months after they occur. No support whatsoever from Planning manager, HR or Leadership Team. Training is ALL online, when asked LT for help with SAP questions...response was to GOOGLE it. Direct manager was initially a STA with major inflated sense of self. Final manager was novice at managing people and very childish. Again, very toxic work environment overall.

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