Growing cognitive dissonance - Product Manager College Board Employee Review

3.0
3 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Many of your coworkers are cool. Benefits are great. Rising desks are fun. Location near Fulton Center means transportation is easy.

Cons

There is a growing cognitive dissonance among employees. Everytime to CEO speaks to the organization, there’s a thinly veiled message about our profits increasing by “expanding access to high school education,” when in reality we are simply playing into the fact that certain demographics are put at disadvantage because our tests are not easy. It is hard to feel like we are a non-profit org that cares about people when the people at the top only care about profits. This is all to say that employee morale is falling and it’s falling fast. The lack of upward momentum is a known problem and it only grows more noticeable as the years go on.

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College Board Response
7y
We appreciate your feedback, thank you. Our full leadership team is deeply committed to the College Board’s mission to clear a path for all students. We are always open to receiving feedback. We’ll continue to explore ongoing communication channels between staff and the leadership team about their work, our priorities, mission, and our culture. We’re also proud that employee engagement, measured through an annual Gallup survey, continues to increase as we focus on making the College Board a great place to work. -- Karl D'Souza

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5.0
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CEO approval
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- Fantastic Management - Clear Goals - Good teamwork

Cons

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4.0
10 June 2026
Recommend
CEO approval
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Pros

Strong mission and meaningful work Talented, dedicated colleagues Opportunities to work on large-scale, high-impact projects Exposure to complex programs and cross-functional collaboration Opportunity to build strong project management, operations, and stakeholder management skills Benefits

Cons

Employee experience can vary significantly depending on team and leadership Communication and decision-making are not always transparent Expectations can sometimes be unclear or shift without enough context Change management could be stronger

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