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Colonial Williamsburg Foundation

Is this your company?

It’s a TRAP! - Night Auditor/Front Desk Agent Colonial Williamsburg Foundation Employee Review

1.0
27 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Consistent hours Employee stay benefits Fun and Interesting guests

Cons

-Treated like a worthless dog by a coworker and managers in the Night audit department. You are there to do all the tedious, heavy duty tasks that the others feel is below them. Most have been there for 5+ years so all slack gets put on you and have no say or any room for advancement. (If you’re also a POC please look elsewhere. No matter how much they fake smile at you, they don’t see you as a human being due to your melanin) -Very racist coworkers/managers in this department. HR is a joke and will see you as the problem if you bring up the discrimination (go figure, it’s a on a plantation) -You’re constantly micromanaged by NA and the Inn’s upper management. -Catty female co workers whose nose is so far up managements behind, you can smell the feces when they walk by. One loathes minorities and likes to control/ dictate what others do because they’re on a power trip. This particular individual will 100% be making complaints to HR about you before training even begins -The workload is WAY more than they initially let on. The manager can barely walk so you WILL be her errand boy/girl. If you work during the busy season(every month except Jan and Feb) it becomes 10x worse since all guest requests have to be fulfilled by ONLY YOU since no other staff is there. Oh and don’t you dare ask for a lunch break because you don’t get one :) -No work life balance. If you have kids they will trash talk you for having to care for your children. -They do not offer part-time or temp. But they will make sure to keep THEIR job secure by making your work life so dreadfully impossible that you just quit and they can keep climbing the ladder. They know exactly what they’re doing.

Explore other reviews about Colonial Williamsburg Foundation

5.0
13 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive environment, numerous legacy employees with 20+ years of experience,

Cons

You will stay busy! Not exactly skeleton crews but the teams are lean.

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent mission, passionate about education and history. The vast majority of people at the Foundation are kind, friendly, creative, and hardworking. They take pride in what they do and genuinely care about the overall mission.

Cons

Lack of communication is an ongoing problem. Poor departmental oversight and leadership, toxic work environment, concerns about burnout and abuse in the workplace, both from guests and from other employees, are not taken seriously or ignored altogether. Mgmt is not open to ideas or contributions from lower-level staff unless it aligns with existing plans and presumptions. Staff talent is not utilized effectively, extra work is expected but rarely recognized or rewarded. Several depts consistently understaffed for several years, work redistributed to remaining staff without increase in compensation or any noticeable movement toward hiring addl personnel despite clear, demonstrable need. Salaries are slow to increase and below average for similar work in other companies, unpaid volunteer hours are requested for special events in addition to regular work. Leadership consistently hires from outside rather than promoting from within and seems more interested in hiring manager and directors than vital ground-level staff. Frequent turnover, with recent departures noting poor compensation that does not match COL for the area, toxic office culture, burnout from overwork, and lack of opportunities for advancement.

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