Toxic - Desktop Support Technician Colorado Access Employee Review

Excellent benefits, remote hybrid work, training.

It is a difficult job. On phones all day and requires unnecessary completion of "training videos" that did not have anything to do with the job.

The only pro I can think of is pay.

Everything else, especially the management and the HR. HR here is a joke! They wont properly investigate issues and will never support you unless you’re a manager in which case they will bend over backwards for you, cause the assumption is that management is ALWAYS right even with very little to no real proof. You’ll get burnt out very quickly here because there is a TON to do with no support, and you won’t be thanked for your hard work. Management, however, is quick to point out if you make any errors. There is favoritsm and discrimination so don’t expect to be treated like others in your team and do mn’t expect the HR to do something about it. Just don’t work here. It’s not worth the money or your time.