Pros
There is flexibility in work-life balance to offer you the ability to be involved in activities outside the office. The compensation structure pays well but only for net new business earned. There are honest and good people at the territory, mid to high- sales levels as well as in the support teams (service, customer trainers) but there is an obvious disengagement when it comes to management and leadership.
Cons
High turnover: B2B sales and this industry can be grueling but the turnover in this organization is recognizably related to a) poor experience for the sales reps in the first 12 months with lack of professional coaching/mentoring/management and b) the recruitment of literally anyone who thinks they can sell a copier. There is no competition in recruitment and it reflects poorly on reps for worked hard for this job to see type of individuals the company is bringing on board. You have managers who have been in the business and in leadership positions for 15+ years but they can't retain sales reps for more than 2-3 years. Sales kindergarten: the day-to-day expectations for managing your business is presented in a juvenile manner. Reps are held accountable by their managers in a big-brother fashion and not like business professionals. Over priced: the product is completely over-priced compared to industry competitors and the organization charges for every detail. More times than not it is impossible as as rep to sell at your standard price and make standard commission. You're often sacrificing your commission to be able to offer your customer the same price as your competitor. Little support: As a rep, you spend 50% of your time dealing with administrative issues with accounts from training to billing issues to tracking down service calls rather than out in the field selling. Moreover, if you try to delegate these issues to a Corporate department to engage with your customer there is little attention to detail and you end up doing all the work yourself.