Management & Culture - Customer Service Representative (CSR) ComEd Employee Review

Poor managers, lots of complaining and pointing the finger. Not willing to take responsibility for knowing the job well. Definitely needs DEI professionals to train their HR and management team. They are stuck on diversity and completely ignorant of equity and inclusion. There is a scarcity mindset and significant lack of trust amongst leadership. The managers are very intimidated by educated talent and unwilling to make room for growth in the company. “No one’s trying to steal your job”. Some people are just grateful to have a job at this point coming out of the pandemic even if they are over qualified.