Very good to work for, many layers and politics - Director Comcast Employee Review

3.0
4 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Nice place to work, great co-workers, get to work on products that are in millions households and TV and digital home products are fun. Really good benefits, isn't a sweatshop like comparable tech jobs. It's nice lately to have new acquaintances friend or family tell you they've notice the customer service is getting better. The company really did committed to turning that around about 5 years ago, it's the equivalent of turning a giant ship but a few years on, the progress is noticeable. Company does great philanthropic work and work for underserved communities that they don't get enough credit for. Also a very open and welcome workplace for diversity.

Cons

Lots of reorgs, budget squeezes, power point decks, corporate speak and leaders growing their fiefdoms and jousting with other leaders for dominance. Typical corporate stuff though, and I don't think the culture is as bad as it is at many other very large corporations. The company is going through a bit of an identity crisis, as the Comcast corporation continues to diversity its portfolio and footprint with Sky and NCBU, while the Xfinity brand can't decide if it wants to be a tech company on par with Google or Apple, and keeps trying to do things to get there but seems too afraid to commit.

Explore other reviews about Comcast

5.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WLB is great. You will have fun joining.

Cons

No cons people are great here have fun

5.0
28 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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