Business Services Review.... - Business Services Account Executive Comcast Employee Review

3.0
17 Nov 2014
Recommend
CEO approval
Business outlook

Pros

The benefits here were good. You received your cable, internet and phone service for a deeply discounted rate. I was only paying around $50.00 a month for everything! You receive medical, dental, and eye care insurance, short term disability and life insurance as part of your compensation package. Used to have flexibility and great earning potential. The company says you should make around $70,000 your first year in this position.

Cons

Training with a poor manager can make or break you in this position. In my previous sales position with Comcast I excelled and earned over $90,000 annually for 3 out of 5 years. The compensation structure changed drastically over the last 3 years so that Comcast could make more and their employees would make less. Also the pressure to perform was so difficult that turn over is now the norm instead of occasionally. Also, internal corruption is the norm now for survival of your job. I don't know if this is company wide now or just in our area, but if you are looking to grow in a healthy environment I would suggest looking elsewhere.

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5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are great. The managers are friendly

Cons

They keep changing the commission structure.

5.0
28 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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