Personal Banker - Personal Banker Commerce Bank Employee Review

2.0
16 Dec 2018
Recommend
CEO approval
Business outlook

Pros

You will hopefully make some great friendships.

Cons

Blatant favoritism. Still the good ole boys network. Job description is much different than the actual job. There are quotas and scripts, if they try to act like that's not the case in the interview,don't believe them. I don't think the higher ups have a clue what it is like to be at the retail level of banking. Departments don't communicate well with each other and the technology and systems they want you to use to get your work done are archaic at best. Insurance is not great and little work/life balance.

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Commerce Bank Response
7y
We appreciate you taking the time to provide us with feedback on your experience as a Personal Banker in St. Louis. Our Personal Bankers are expected to hit monthly sales goals and that should have been made clear during the interview process. We apologize if this was not the case and we’d like to hear more about the lack of opportunity for coaching and development you are experiencing. Please email us at jobs@commercebank.com so we can understand the challenges you are facing and how we can help.

Explore other reviews about Commerce Bank

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people. Interesting work. Great work balance.

Cons

I honestly cannot think of anything.

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

None - the pay was well below what I was used to making.

Cons

You can include that if it’s true, but it’s safest to present it as your personal experience rather than implying a medical conclusion or making broader claims about the company. Here’s a revised version: Commerce Bank was the worst place I’ve ever worked. I came into the role with years of experience, confidence, and a strong work ethic, but I left questioning my abilities in a way I never had before. The management style I experienced was disparaging, overly critical, and unsupportive. Rather than feeling coached or developed, I felt constantly torn down. The work environment became so toxic for me that I ultimately sought therapy to cope with the anxiety I experienced surrounding work. My anxiety became severe enough that my healthcare provider increased my medication. No job should have that kind of impact on someone’s mental well-being. I recognize that others may have different experiences, but mine was one of the most damaging professional experiences of my career. I would encourage prospective employees to carefully evaluate the leadership and management culture before accepting a position, as it can make all the difference. This version clearly states your personal experience (“for me,” “I experienced”) without asserting that the company universally causes those outcomes. That makes the review both compelling and more defensible.

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