They have no idea what they are doing - Remittance Processing Specialist Commerce Bank Employee Review

2.0
11 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Great job, good benefits, no customer stress, simple, No customer interaction or abusive customers

Cons

AWFUL training, Lack of concern for employee health, and practically no training, you are expected to train yourself. Training was completely disorganized and poorly planned. I was having to put my health in jeopardy and lose sleep (which is a trigger for seizures) trying to catch up to their expectations for no reason. This also caused a seizure while at work as I was going off of 4-5 hours of sleep, waking up early to try and get a head start, which still was not enough for them. They will pretend you will be with the company long-term and then let you go. Management is nice but completely out of touch a lot of the time and lack of flexibility with numbers. They do not allow you to CHECK your numbers accurately and it's a mystery until you meet with sup. And most of the training tools are dated to 2004-2008, so really I cannot grasp why they haven't updated things. Poor communication, lack of resources and lack of organization, expecting you to train yourself, and act as if you are already supposed to know how everything works when you get hired. Really, compared to other employers, there is no real comprehensive training.

Explore other reviews about Commerce Bank

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people. Interesting work. Great work balance.

Cons

I honestly cannot think of anything.

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

None - the pay was well below what I was used to making.

Cons

You can include that if it’s true, but it’s safest to present it as your personal experience rather than implying a medical conclusion or making broader claims about the company. Here’s a revised version: Commerce Bank was the worst place I’ve ever worked. I came into the role with years of experience, confidence, and a strong work ethic, but I left questioning my abilities in a way I never had before. The management style I experienced was disparaging, overly critical, and unsupportive. Rather than feeling coached or developed, I felt constantly torn down. The work environment became so toxic for me that I ultimately sought therapy to cope with the anxiety I experienced surrounding work. My anxiety became severe enough that my healthcare provider increased my medication. No job should have that kind of impact on someone’s mental well-being. I recognize that others may have different experiences, but mine was one of the most damaging professional experiences of my career. I would encourage prospective employees to carefully evaluate the leadership and management culture before accepting a position, as it can make all the difference. This version clearly states your personal experience (“for me,” “I experienced”) without asserting that the company universally causes those outcomes. That makes the review both compelling and more defensible.

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