Management is TERRIBLE! Revenue Management. - Patient Account Representative CommonSpirit Health Employee Review

1.0
16 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Flex time. Flexible schedule. Can make up time used on a weekly basis. Time off always approved. Overtime always available.

Cons

Not enough salary for the work you are expected to do. Horrible "raises." Very little PTO time and you have to use it for holidays. High turnover. They have "team building" activities and occasional nice treats for employees, but at the same time, you will never be told anything positive about your work. No real appreciation is ever given. Supervisors/managers talk down to employees. Very little training given but you are expected to know everything. When people put in their 2 week notice, when leaving the position, they have them just leave. Only a 30 min lunch break which most people work through. Job description is WAY off. They expect you to be able to tell Coders the problems with medical claims when the job description doesn't even mention needing to know coding.

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CommonSpirit Health Response
6y
We are grateful that you took the time to bring this matter to our attention. We regret that you feel this way about your experience with us and would value hearing more details from you. If you would like to discuss further, please contact CenturaCareers@Centura.org.

Explore other reviews about CommonSpirit Health

5.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great healthcare benefits overall through out the network

Cons

Pay is not up to market level which, some departments can be heavily understaffed

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CommonSpirit Health Response
1mo
Thank you for sharing your feedback. We’re glad to hear you value the healthcare benefits offered across the network. We also appreciate you noting concerns around pay and staffing levels in certain departments. These are important factors in the employee experience, and we appreciate you taking the time to share your perspective.
3.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and staff. Flexible hours

Cons

Poor managment Poor raises and staffing ratio

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CommonSpirit Health Response
3d
Thank you for sharing your experience and for being part of CommonSpirit Health. It's wonderful to hear that you've found a positive work environment, supportive colleagues, and flexible scheduling. We know these are important factors in creating a rewarding workplace experience. We also appreciate your feedback regarding leadership, staffing, compensation, and communication. Insights like yours help us identify opportunities to better support our employees and strengthen the workplace experience for everyone. Thank you for all you do in service of our patients and communities.
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