Just okay - Patient Service Representative CommonSpirit Health Employee Review

2.0
29 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Work from home is a really great perk and the pay isn’t bad.

Cons

Poor supervisors. They are not always friendly or approachable. There is no real feeling of being on an actual team because there is no time to talk to any other PSR’s. The supervisors seem to only prioritize you when you’re having technical problems and they are slow to respond when you have patient related questions.

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CommonSpirit Health Response
9mo
Thank you for sharing your experience with us. We’re glad to hear you’ve found value in the work-from-home flexibility and compensation. We also recognize the importance of supportive leadership and a strong sense of teamwork. Your feedback regarding communication, supervisor approachability, and workload expectations is appreciated and will be shared with our leadership teams. We remain committed to improving the employee experience and fostering a more collaborative and approachable environment.

Explore other reviews about CommonSpirit Health

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Very strong support from upper management, inclusive environment.

Cons

The units do not work well together, a lot of animosity between unites.

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CommonSpirit Health Response
2d
Thank you for sharing your experience and for your recommendation. It's wonderful to hear that you've experienced strong support from leadership and an inclusive work environment. We know that supportive leaders and engaged teams play an important role in creating a positive workplace and delivering exceptional care. We also appreciate your feedback regarding collaboration between units. Strong teamwork across departments is essential to both the employee and patient experience, and insights like yours help us identify opportunities to strengthen communication and partnership throughout our organization. Thank you for all you do in support of our mission and the communities we serve!
3.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and staff. Flexible hours

Cons

Poor managment Poor raises and staffing ratio

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CommonSpirit Health Response
2d
Thank you for sharing your experience and for being part of CommonSpirit Health. It's wonderful to hear that you've found a positive work environment, supportive colleagues, and flexible scheduling. We know these are important factors in creating a rewarding workplace experience. We also appreciate your feedback regarding leadership, staffing, compensation, and communication. Insights like yours help us identify opportunities to better support our employees and strengthen the workplace experience for everyone. Thank you for all you do in service of our patients and communities.
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