Going Downhill - Agent-Facing Support Compass Employee Review

1.0
10 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Some of the people you work with are great and I've made some lifelong friends.

Cons

For bragging that they are a 'tech-focused' company, they don't actually want to put money into updated tech. The CEO is surrounded by yes men who are too afraid to say anything negative to him. Management plays favorites and doesn't keep track of any employees that are not at HQ. The free lunch is only at HQ, everyone else has to bring/buy their lunch. Reviews are such a mess and a majority of the employees didn't even get raises after working so hard by staying late and going above and beyond. Leadership says all the right things that people want to hear but then doesn't follow through, does the opposite, or pretends they never said anything and hopes no one notices. There's no transparency and your questions will only get answered with fluff 'corporate-speak.' Also, the reviews and ratings of Compass on here are skewed since they're mostly from agents who are offered a multitude of perks and can throw a fit to get whatever they want.

Explore other reviews about Compass

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Forward thinking tech company exploring the cutting edge

Cons

Focused on expansion by any means necessary

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

People are smart. Very much a “move fast and break things” culture which can be refreshing compared to bureaucracy-heavy corporate life. I don’t agree with their values (if they have any) but what they’re doing is unquestionably working - business outlook is strong.

Cons

Leadership will tell you there’s no ego or self-interest involved in their strategy - that is untrue. It’s an extremely heliocentric culture around the CEO. A lot of the work is based around what people they're guessing he’ll like, but there’s no alignment at the outset and something you worked on for weeks/months will be trashed after one look from him. Their mission is ostensibly about empowering agents but they are solving a problem that pretty much no one was complaining about before they started, and which just so happens to work highly in their favor in terms of market share. It’s just business but very disingenuous- don’t believe the hype that it’s altruistic somehow. Also the CEO loves to share his sob story about his single mother upbringing, but simultaneously enacts some of the most anti-parent policies you could think of.

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