Save your time and get paid more somewhere else - Operations Compass Employee Review

2.0
31 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Has good health insurance. Dental and vision are standard. A lot of the people you meet are extremely talented, passionate, and driven.

Cons

Leadership has made it clear that they will not and will never do cost of living or inflation adjustments. Your raise is solely based on your yearly review, which is stack ranked so no matter how well you do, you might just get an average rating. The process is so delayed that you won’t even know your rating till 6 months after the calibration. If you’re not in Product & Engineering you will be severely underpaid. Burnout is a serious problem and the expectation is to just keep going. The product is subpar Leadership has no sense of direction and are completely out of touch on the impacts their decisions make on their teams. They do not invest in employee culture or development. If you’re not an agent then Robert won’t give a single crap about you.

Explore other reviews about Compass

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Forward thinking tech company exploring the cutting edge

Cons

Focused on expansion by any means necessary

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

People are smart. Very much a “move fast and break things” culture which can be refreshing compared to bureaucracy-heavy corporate life. I don’t agree with their values (if they have any) but what they’re doing is unquestionably working - business outlook is strong.

Cons

Leadership will tell you there’s no ego or self-interest involved in their strategy - that is untrue. It’s an extremely heliocentric culture around the CEO. A lot of the work is based around what people they're guessing he’ll like, but there’s no alignment at the outset and something you worked on for weeks/months will be trashed after one look from him. Their mission is ostensibly about empowering agents but they are solving a problem that pretty much no one was complaining about before they started, and which just so happens to work highly in their favor in terms of market share. It’s just business but very disingenuous- don’t believe the hype that it’s altruistic somehow. Also the CEO loves to share his sob story about his single mother upbringing, but simultaneously enacts some of the most anti-parent policies you could think of.

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