Changing, unhealthy culture and outlook - Project Manager Compass Employee Review

2.0
21 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Flexible working arrangement, excellent benefits.

Cons

Culture is changing from when I started. Financially I lost trust in the business. They are burning cash to keep agents. Agents are treated like kings while employees end up being cost savings levers. They are beginning outsourcing and offshoring across almost every internal team. Managers unfortunately look out for themselves when times get hard and there is heavy favoritism across the business. Agent recruiting strategy is shifting to lower dollar agents because they are cheaper to pay and retain plus Compass keeps more of their split. Luxury agents already dislike this and over time they will need to spin off a non-luxury brand or retention will get worse (already in trouble). Will they make it? Probably. Will it be pleasant to get there? Not likely for anyone.

Explore other reviews about Compass

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Forward thinking tech company exploring the cutting edge

Cons

Focused on expansion by any means necessary

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

People are smart. Very much a “move fast and break things” culture which can be refreshing compared to bureaucracy-heavy corporate life. I don’t agree with their values (if they have any) but what they’re doing is unquestionably working - business outlook is strong.

Cons

Leadership will tell you there’s no ego or self-interest involved in their strategy - that is untrue. It’s an extremely heliocentric culture around the CEO. A lot of the work is based around what people they're guessing he’ll like, but there’s no alignment at the outset and something you worked on for weeks/months will be trashed after one look from him. Their mission is ostensibly about empowering agents but they are solving a problem that pretty much no one was complaining about before they started, and which just so happens to work highly in their favor in terms of market share. It’s just business but very disingenuous- don’t believe the hype that it’s altruistic somehow. Also the CEO loves to share his sob story about his single mother upbringing, but simultaneously enacts some of the most anti-parent policies you could think of.

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