Pros
- Generally good hiring, team members are helpful and collaborative - Flexible hours/PTO - Marketing & branding has the wow factor today's buyers/sellers are looking for - Some growth opportunities (if you look for them) - Company culture is still generally positive and resonates with most employees/clients
Cons
- Inadequate salaries/compensation for employees, with benefits very quickly disappearing or paused indefinitely - High employee turnover rates with slow or no backfill for the position - Training is not standardized and knowledge gaps vary from employee to employee - Managers do not implement and/or do not follow through on PIPs for employees who are not meeting minimum role requirements - Disconnect between upper management and employees on role expectations and client services, with changes being implemented with minimal notice or adjustment period - Disconnect between employees and Compass clients (the real estate agents) on employee roles and responsibilities, as well as expectations on what employees should/should not be doing for the client