Pros
Compass' marketing and overall aesthetic really shook up the industry at the time (~2017-2018) when they purchased the smaller brokerage I was working at in the Bay Area. But it was their commitment to be better and to refine their service offerings both to agents and the clients we serve that really kept me. Davis Pemstein in particular, is the manager that I have worked with in the Walnut Creek office and to say I'm lucky to work with him is a massive understatement. He really makes time for his agents, and genuinely cares about their well-being and performance. That said, as a millennial "tech-nerd" I really do love the technology (CRM, valuation software, Canva-like marketing software) all house in a web-based platform that is easy to navigate.
Cons
Their tech roll-out took a long time to perfect, and initially it was definitely an over-sell when I was onboarded, as a lot of the tools were riddled with software bugs and crashes.